Shipping policy

Thank you for shopping with Glayzr Sunglasses. This Shipping Policy outlines how we process, ship, and deliver orders to you. Please read carefully before placing your order.

1. Order Processing

• All orders are typically processed within 1–2 business days (excluding weekends and public holidays), provided they are placed before our cut-off time (e.g. 3:00 PM IST).

• Orders placed after the cut-off time or on weekends/holidays will begin processing the next business day.

• You will receive an email confirmation once your order is received, and another notification when your order has shipped.

2. Shipping Methods & Delivery Time

We offer the following shipping options (subject to availability and location):

* Delivery times are estimates and start from the date of shipping, not order placement. Delays may occur due to customs clearance, local postal services, or other unforeseen factors.

3. Shipping Charges & Free Shipping Thresholds

• Shipping charges are calculated based on the shipping address, weight/volume of items, and shipping speed selected.

• We may offer free standard shipping within India.

• For international orders, a flat or tiered shipping rate may apply depending on region.

4. Customs, Duties & Taxes (for International Orders)

• International shipments may be subject to import duties, customs clearance charges, and local taxes in the destination country.

• These charges are borne by the recipient (you) and are not included in the item price or shipping charges at checkout.

• We recommend you check with your local customs office to determine what these additional costs might be.

5. Shipment Tracking

• Once your order ships, we will send you an email with a tracking number and link so you can follow your shipment’s progress.

• Tracking updates may take 24–48 hours to appear in the courier’s system after dispatch.

6. Delivery Issues & Lost Shipments

• If your tracking status shows “delivered” but you haven’t received the package, please check with neighbors, household members, and your local post/courier office first.

• Contact us at support@glayzrsunglasses.com with your order number and details; we will assist you in initiating an investigation with the courier.

• We are not liable for lost packages due to incorrect shipping address provided by you. Please double-check your address before placing an order.

7. Partial Shipments

• In some cases, we may split your order into multiple shipments (for example, if items are coming from different warehouses).

• You will not be charged extra shipping for split shipments. Each part of your order will be tracked separately.

8. Shipping Restrictions & Prohibited Locations

• We currently ship to most countries worldwide, subject to carrier restrictions and local import regulations.

• If we are unable to ship to your address, we will notify you and refund the order if it cannot be fulfilled.

9. Changes to Shipping Policy

Glayzr Sunglasses reserves the right to modify or update this Shipping Policy at any time, and any changes will be effective immediately upon posting to the website. Your continued use of the site after changes indicates your acceptance of them.