See the world in style
Refund policy
We want you to love your new sunglasses! If for any reason you are not completely satisfied, you may return your purchase within 5 days of delivery.
To be eligible for a return:
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Sunglasses must be unused, unworn, and in their original condition.
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All original packaging, including the case, cleaning cloth, and tags, must be included.
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Proof of purchase (order number or receipt) is required.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be issued to your original payment method within 5–10 business days.
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Original shipping charges are non-refundable unless the return is due to our error or a defective item.
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If you used a discount code, the refund will reflect the actual amount paid.
Exchanges
Need a different style or color? We offer free exchanges within 30 days, subject to stock availability.
Damaged or Defective Items
If your sunglasses arrive damaged or defective, please contact us within 5 days of delivery with photos of the issue. We’ll arrange a replacement or full refund at no extra cost.
Return Shipping
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For domestic orders, we provide a prepaid return label.
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For international orders, return shipping costs are the responsibility of the customer. Customs duties and taxes are non-refundable.
How to Start a Return
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Contact our support team at glayzrsunglasses@gmail.com with your order number.
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You will receive instructions and, if applicable, a prepaid return label.
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Pack your sunglasses securely and ship them back.
